3+ years of highly disruptive change in corporate telecom infrastructure requirements have brought significant changes to the way we procure network services. Kim Kawamura will share timely insights on how the latest shifts in pricing, spend, carrier relationship management and operational practices are driving new and innovative telecom sourcing strategies. As work and office environments have changed, she will discuss how Procurement maintains leverage, while managing a shift from continually buying more and more corporate telecom services to scaling down the amount of services needed for office environments. Key takeaways include:
- Pricing trends
- Cash flow engineering as carriers prefer “cash now” vs later
- Having to pay for previously included account support services
- Managing Carrier Relationships
- Changing expectations in spend level & commitments
- Negotiating tactics for both established legacy vendors and new upstarts
- Mobility
- Mobility price structures and where & when to avoid costly RFPs
- Operational Considerations
- Importance of maintaining an operational inventory
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