Effective IT vendor management is critical for businesses to achieve cost transparency and optimize sourcing strategies. The session highlights how one of Norway’s largest dairy corporations, with over 5,500 employees and 30 locations, successfully transformed its IT vendor management processes as part of its overarching IT modernization journey. After describing how the company defines strategic vendor relationships and creates a structured framework of annual executive engagements that fosters value creation, productivity improvements, and significant cost savings across multiple vendor categories, including hardware, software, and consultancy services, the session will showcase practical, best-in-class methodologies that empower organizations to extract the highest value from their vendor ecosystem.
In this session, you will learn
- How to establish a strategic vendor management framework
- How to increase the power of annual executive alignment meetings
- How to leverage IT subsystems and surveys for measurement and continuous improvement of vendor performance
- How to optimally use vendor management to enable network modernization
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