In this session, Richard will delve into the strategic overhaul of DSV’s vendor management practices, exploring how the company has restructured its approach to vendor relationships and contract lifecycle management. Attendees will gain insights into the key processes driving DSV’s transformation and learn how these changes contribute to achieving long-term objectives.

In this session you will learn:

• How to set processes for the entire contract lifecycle to ensure alignment with long-term goals?
• How to formalize processes to improve consistency and efficiency in vendor management?
• How to set clear milestones and checkpoints to ensure progress and accountability in the implementation process?

• How to ensure your SAM team adopts and aligns with new processes, fostering long-term change?
• How to formalize and document SAM processes to improve scalability and consistency across the organization?
• How to set milestones and performance metrics to measure the success of process implementation and maintain accountability?
• How to overcome organizational challenges and manage the change process effectively to achieve successful integration by the target date?

Listen to the three most important takeaways of the World Café discussion groups.